Darker Dragon Hahnemühle German Etching Print

I do offer returns for change of mind purchases within 30 days of receiving the product on the following conditions:

- The product MUST arrive to my specified address in the SAME condition that you recieved it in to receive a refund - that means no visible finger prints, tears, folds, ect. as I likely will not be able to resell the product.

- You must contact me DIRECTLY, PRIOR to sending anything back - that means via my website or email: maryadamsfineart21@gmail.com

- You are responsible for paying the return postage to AUSTRALIA where I am based. Please CONTACT ME DIRECTLY PRIOR for the correct return address

PLEASE NOTE — I do NOT accept change of mind returns for ORIGINAL artworks, those sales are final. If you have any questions about the original piece prior to purchasing I am more than happy to answer any inquiries and offer more videos or pictures of the piece itself as well.

Please see the below tab for returns of damaged goods!

I will ask for a photo of the damaged goods within 7 days of receiving it, and then will gladly send a free replacement.

YES! You will always receive a tracking number for ANY order.

If ordering an original artwork, limited edition or anything else SPECIFIED in the product description it will be shipped seperately - so you will be contacted with two seperate tracking numbers.

For most of my products they will all come together from a supplier I use so that shipping is FASTER as they are based around the world. For some products like original artworks or hand signed limited editions - I send those off myself. Additionally, some products are exclusive and I only keep stock of them at my studio, therefore they will also be shipped directly from me. I WILL SPECIFY IF A PRODUCT IS DELIVERED SEPERATELY - otherwise assume it will all be shipped together! AND if they are shipped separately, unless it is an original FRAMED piece you will NOT be charged twice for shipping separately.

As most of my products are print on demand - please allow 1-4 days to make your order, and then depending on the item standard shipping differs. Please see below for item shipping ESTIMATES:

Prints: 2-4 days shipping

Greeting Cards: 3-1 days shipping if headed outside of UK/Europe

Postcards: 4-11 days shipping if outside of UK/Europe

Stickers: 7-14 days if outside of UK/Europe

And if the item is marked as shipping separately in the item description - it will ship from Australia so likely standard shipping would be 7-14 days.

The main difference is one is glossy and one is matte. The Eco rolled canvas is glossy as it is made primarily from recycled plastic bottles, and the other canvas has a really nice matte finish.

They are both giclée quality, just different options for different preferences!

Local pick-up or Delivery to the Illawarra/Sydney NSW Australia area can be arranged by request for Limited Edition and Original Artworks only. Pick up would be free and local delivery would depend on location but significantly cheaper than shipping. Please reach out to me directly to arrange, or if you have any inquiries around this please feel free to ask!